Browsing
Qn: How do I view different items?
Ans: If you want to see how the clothes look like on a person, simply access our Scrapbook and click on the clothes that are to your liking from there. If you wish to view a catalogue of our products, navigate using the tabs above. Please note that some pieces are stylist's own and are therefore not available in the online store.

Qn: How do I make an order?
Ans: After clicking on your desired product, you will be directed to the product page. Key in the quantity of products you wish to order, then click 'Add to Cart'. You will be directed to your cart page soon after.

Qn: I have added some products to my cart then continued browsing. Can I view my shopping cart without placing an additional order?
Ans: Yes, simply click on the red button located below the banner of any page.

Qn: How do I remove the orders from my cart?
Ans: In the corresponding field for the quantity of orders made for the product you want to remove, key in 'O' (zero) then click the 'RECALCULATE' button. Your shopping cart will reset itself to remove the item desired.

Qn: How are the measurements made?
Ans: Measurements are approximate and taken when the clothes are laid flat.

Orders
Qn: After submitting in my order, how will I know that you have received it?
Ans: You will receive an invoice via email shortly after you have submitted your order, your order no., other particulars and instructions regarding the transaction will be entailed in the invoice.

Qn: If I have multiple orders, and have made multiple confirmations, would I be able to make a combined payment and collection?
Ans: Yes you can. On your last order form, in the portion available for additional requests,
          simply key in: REQUEST FOR COMBINATION OF ORDERS - (Order No. #1)+(Order No. #2)+this current order

Qn: I have added both clothes and bags to my shopping cart but can't seem to calculate shipping for both of these items in one order. What should I do?
Ans: There are 5 different shipping categories - Normal Mail: Clothes/Accessories, Normal Mail: Bags/Shoes, Registered Mail: Clothes/Accessories, Registered Mail: Bags/Shoes, Meet-up. This is for your convenience in calculating the shipping costs. For ordering products in different shipping categories, please use different order forms for each category and follow the step above.

Transaction
Qn: I have placed my orders and received the invoice via email. What do I do next?
Ans: Please make the transfer within the next 48 hours on receiving the invoice and reply to the invoice with the information required. Instructions are indicated in the invoice you have received.

Qn: What if I cannot make the transaction within the next 48 hours?
Ans: Please indicate in the additional comments section if you are unable to, the reason, and when is the next available time frame you are able to make the transaction. If no notice is given, your order will effectively be cancelled.